More retail bank customers can’t get no satisfaction
By Geert De Lombaerde Posted on May 19, 2009 at 3:38 pmThe latest study by J.D. Power on people’s happiness with their bank shows a not-surprising drop in comfort level due to the financial crisis. Barely a third of all respondents now say they are satisfied with their financial institution. Among banks active in the Nashville area, First Tennessee, First Citizens and BB&T lead the way.
Tags: banking, BB&T Corp., First Citizens BancShares Inc., First Tennessee Bank, J.D. Power and Associates
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