BB&T, Regions, SunTrust top satisfaction list
By Geert De Lombaerde Posted on October 21, 2009 at 8:03 am
J.D. Power has asked the question and crunched the numbers to figure out how satisfied small businesses are with their banks. For Middle Tennessee’s largest banks, the numbers vary quite a bit: BB&T, which ranks 13th by deposit market share, leads the list and Regions and SunTrust also score well above the industry average. Off the pace are Bank of America, Fifth Third and U.S. Bank.
The equivalent survey from a year ago has Regions a lot further down the list. Overall satisfaction has fallen more than 3 percent as the credit crunch and recession have taken their toll and bankers and small biz owners alike.
Tags: banking, commercial banking, company rankings, J.D. Power and Associates, small business
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My, oh my, how the once highly trusted banking
executives have slid since they realized personal
greed and bonus was more important than community
character and providing vital service to customers!
Wall Street/banking bonuses this yr alone amounted to more dollars than the GNP of South Africa. Not against good pay, but since the taxpayers are supplying 300B of interest free money to the banks,
feel they owe America some pay back.