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Calming the Caremark waves

Posted on November 13, 2009 at 8:28 am

CVS Caremark CEO Tom Ryan had some honest words about the state of and the outlook for his company’s pharmacy benefit management business, which is going through a bit of a rough patch.

“I take some ownership on this. We focused too much on the retail side. We were excited about the retail side; it’s why we did the deal, because we could offer something to the consumer. We forgot to talk about the PBM capabilities, that’s why clients sign us up, right?” Ryan said.

Comments

One Responses to “Calming the Caremark waves”

  1. Formaer Manager writes
    November 13th, 2009 8:19 pm

    Bull, simply BS. This guy Tom Ryan is the reason why this company is going down. I worked for these bastards, and I can say that the last thing they care for is the customer. All they care for is money, money and more money. Corporate greed, BABY….the fall of all empires…greed.

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