Regions sued over ATM charges

By Geert De Lombaerde Posted on July 27, 2009 at 3:42 pm

A Williamson County man has sued Regions Financial in a putative class action, accusing the bank (Ticker: RF) of not disclosing that it charges non-account holders $3 to use its ATMs. The suit – available here – is almost identical to one he filed in June against North Carolina-based First Citizens.

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Tags: ATMs, banking, class actions, fee income, First Citizens BancShares Inc., litigation, Regions Financial Corp., Terrell Parker  

More retail bank customers can’t get no satisfaction

By Geert De Lombaerde Posted on May 19, 2009 at 3:38 pm

The latest study by J.D. Power on people’s happiness with their bank shows a not-surprising drop in comfort level due to the financial crisis. Barely a third of all respondents now say they are satisfied with their financial institution. Among banks active in the Nashville area, First Tennessee, First Citizens and BB&T lead the way.

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Tags: banking, BB&T Corp., First Citizens BancShares Inc., First Tennessee Bank, J.D. Power and Associates