Just in case you thought onshoring might actually matter
Posted on October 29, 2009 at 8:02 am
Sitel VP Andrew Kokes says the anecdotal evidence of companies having success relocating call centers and other support operations to rural U.S. areas won’t materialize into anything material.
“I would say that there is zero reversal and it’s growing (offshore) faster than ever,” he said.
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BPO firm buys medical coding compliance venture
Posted on September 3, 2009 at 10:50 am
SPi, a unit of Phillipines Long Distance Telephone Co. that has its health care HQ in Brentwood, has paid more than $8 million for a company that works with hospitals on their medical coding and compliance efforts.
A recession growth business
Posted on May 21, 2009 at 8:32 amA senior exec at Nashville-based call center manager Sitel, which has been adding or renewing contracts left and right, says his business will grow by almost a third this year, the same pace as in 2008.
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Local execs look to light smokeless cigs
Posted on April 21, 2009 at 11:56 pmVenture Nashville reports on Smokefree Innotec’s efforts to develop a ‘cigarette-like electronic device.’
Schroepfer said that while some competitors “e-cigarettes” have been banned, at least temporarily, in Canada and other nations, and marketing for smoking cessation is forbidden by some nations, he said SFI sees no such impediments ahead for its technology.
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Tennessee’s textile alternative
Posted on February 21, 2009 at 11:34 am
Lauren Sherman at Forbes.com writes about how a number of clothing makers are bringing their manufacturing back to the States. The story also spotlights Franklin-based Tom James.
In the last four months, Kelly has moved 40% of her Disney dress production to a factory in Nashville, Tenn.; she plans to bring back another 40% by the middle of this year. With only a four-hour flight from her manufacturing facility, she says she can better monitor everything from sewing to fittings.
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Local call center operator growing in Oklahoma
Posted on January 26, 2009 at 7:40 amSitel, which used to be called ClientLogic, plans to add 100 jobs in the next three months at its Bartlesville site.
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Privacy postponed
Posted on December 27, 2008 at 10:40 pmBlake Farmer reports on some so-far-fruitless talks between TDOT and Infrastructure Corp. of America.
“When you have a large organization with a lot of people and equipment, you spend the vast amount of your time doing nothing but managing the equipment and the people.”
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In-Home Entertainment Provider signs with Sitel
Posted on December 8, 2008 at 11:45 amNASHVILLE, Tenn., Dec 08, 2008 (BUSINESS WIRE) — Sitel, a leading global business process outsourcing (BPO) provider, today announced the addition of one of the largest providers of in-home entertainment to its growing portfolio of retail and consumer goods clients. Sitel provides customer service support to more than 40 retail and consumer clients across the globe.
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