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Passport Health adds eCashiering

Posted on October 15, 2009 at 7:19 am

Passport Health Communications has enhanced its payment processing services with an eCashering solution that adds electronic check payment processing, payment plans and Internet and phone payments to Passport’s services for front-end patient payment collection.

Passport wants to cross your Ts and dot your Is

Posted on September 1, 2009 at 12:41 pm

Passport Health has launched a clinical business orders division and is rolling out OrderChecker to “help providers ensure physician-ordered clinical tests, procedures and other transactions are correct and pass multiple payer compliance edits from scheduling to claims coding.”

Passport’s new partner

Posted on July 13, 2009 at 11:42 am

Passport Health Communications announced this morning that it has entered into a new strategic partnership with New Paltz, New York-based Bluemark, LLC.

FRANKLIN, Tenn. – The list of revenue cycle management companies partnering with Passport Health Communications, Inc. continues to grow with the addition of Bluemark LLC.  The companies have entered a business partnership agreement to help health care providers increase revenue by decreasing bad debt and uncompensated care.

Technology and services from Bluemark and Passport drastically reduce or eliminate the costs associated with health care providers giving care to patients who cannot pay by determining which patients are eligible for state Medicaid programs or qualify for charity care or other assistance.  Web-based charity care assessment technology from Bluemark alongside Passport’s eligibility verification and self-pay review provides a complete financial assessment for every patient.  Passport’s address verification, credit scoring and credit card processing can also be utilized before the patient is treated to increase patient payments and eliminate potential bad debt.

According to Passport CEO Scott MacKenzie, approximately 10 percent of patients who are treated as self-pay are actually covered by or qualify for Medicaid.  A hospital with an average daily volume of 1,000 patients and average claim value of $400 can conceivably capture an additional $14.6 million in annual revenue just by screening self-pay patients and identifying the 10 percent with Medicaid eligibility.

More about Bluemark

Passport spreading via kiosks

Posted on May 19, 2009 at 10:45 am

Passport Health Communications has joined forces with Ohio-based NCR Corp. to combine their offerings.

FRANKLIN, Tenn. – Health care information technology and services company Passport Health Communications, Inc. and self-service patient registration leader NCR Corporation will integrate their respective revenue cycle management products and services for health care providers across the U.S.

NCR and Passport will develop and define a standard, integrated solution for hospitals and other facilities that automatically verifies insurance eligibility when patients register at the NCR MediKiosk™ or NCR Patient Portal.  Passport’s credit card processing services can also be integrated to help providers facilitate patient collections.

“Patient access kiosks and self-service Web portals are in demand because they increase speed, accuracy and efficiency and create more patient-friendly processes,” said Passport Chief Sales and Marketing Officer Jeff Drake.  “Together, Passport and NCR can enhance the efficiency of the registration process for both the patient and provider.”

While the number of affiliated companies in Passport’s business partnership program continues to grow, Passport has to date not made its services widely available via kiosks or patient Web portals.  Passport chose to pursue a partnership with NCR because of NCR’s strength in the self-service market and its complementary reputation for reliable, innovative technology with good support.

“Increasing the efficacy and efficiency of front office activities can have a direct impact on improving revenue cycle.  Integrating with Passport increases the benefit NCR solutions can have in this critical area,” said Raj Toleti, general manager, NCR Healthcare.

A new medical use for plastic

Posted on December 10, 2008 at 11:17 am

Passport Health Communications has partnered with an Oregon company to market medical finance cards to its hospital clients.

The program is completely non-discriminatory as cards are issued without an approval or application process and cardholders incur no finance charges. Additional hospital charges may be added to the card as long as the patient is current with minimum monthly payments.

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